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FAQs

Regarding the product

We offer a ring sizing tool that allows you to easily measure your size at home. Even if you're unsure about your size, you can purchase with confidence.

We use titanium coating, which is considerate of metal allergies. Since it is also used in the medical field, you can use it with peace of mind.
However, individual body constitutions vary, so we cannot guarantee that allergic reactions will not occur in all users.

The ring is made of 925 sterling silver as its base material, with a special titanium coating applied to its surface. This titanium coating achieves vibrant color expression and high durability.

About the size

If you don't know your ring size, we offer ring sizers.
Ring sizes can change with age, so having one on hand is very convenient.

Your finger size can vary slightly depending on the time of day and season. If you are unsure about sizing, we recommend choosing a size that is about one size larger than your exact fit, to allow for a little extra room.

About shipping

After your order is confirmed, it will usually be shipped within 30-40 days. Please note that delivery may take longer for made-to-order products or depending on stock availability.

In principle, we arrange for the quickest possible delivery. Please note that depending on the production timing, adjustments may be possible, so please contact us once.

Payment method

You can choose from credit card or bank transfer.

We cannot change the payment method. We apologize for the inconvenience, but please cancel your order and place a new one.

Changes and Cancellations to Orders

For changes to your orderer information or delivery address, please contact us via the inquiry form.

We are unable to change products or payment methods. Please cancel your order on the same day and place a new order.

Please note that if the product has already been prepared for shipping, we will not be able to change or cancel your order.

If you wish to cancel your order, please contact us on the same day the order was placed.

Regarding gift wrapping

The jewelry is placed in a dedicated drawstring pouch, then in a box.
The box is tied with a ribbon, so it can be given as a gift as is.